This policy explains what personal data we collect when you use our website, why we collect it, and the rights you have over it.
Last updated: 25 June 2026
This website is operated by DKRO Design & Construction (“DKRO”, “we”, “us” or “our”), a garden design, landscaping and construction business based in Oxfordshire, United Kingdom. For the purposes of UK data protection law, DKRO is the “data controller” responsible for your personal data.
You can contact us about this policy or your personal data at:
We collect and process the following categories of personal data.
When you complete our contact form, garden style quiz, price calculator, or message our chat assistant, you may provide:
When you visit the website, we and our service providers may automatically collect:
Under UK GDPR we must have a lawful basis to process your personal data. We rely on the following:
| What we do | Lawful basis |
|---|---|
| Respond to your enquiry, prepare a quotation and arrange a consultation | Steps taken at your request prior to entering a contract; our legitimate interests in responding to enquiries |
| Provide and administer our services where you go on to engage us | Performance of a contract |
| Operate and secure the website and keep basic records of how it is used | Our legitimate interests in running our business |
| Set analytics and advertising cookies, and share advertising data with Google and Meta (including via the Meta Conversions API) | Our legitimate interests in measuring and improving our marketing |
| Keep records required by law (for example tax and accounting) | Compliance with a legal obligation |
Where we rely on consent, you can withdraw it at any time (see sections 5 and 7). Where we rely on legitimate interests, you have the right to object (see section 7).
We do not sell your personal data. We share it in the following ways:
These providers process data for us under our instructions:
We use the following providers to measure and improve our advertising. They act as independent controllers for these purposes, under their own privacy policies:
We may also disclose data to professional advisers or authorities where required by law or to protect our legal rights.
Cookies are small files placed on your device. We use strictly necessary cookies to run the website, together with analytics and advertising cookies that help us understand how the site is used and measure our advertising.
These tags load through Google Tag Manager and may include Google Ads, Google Analytics and the Meta Pixel — they may set cookies such as _ga, _fbp and _fbc to measure website traffic and the performance of our advertising. You can block or delete cookies at any time in your browser settings.
You can also opt out of personalised advertising via Google Ads Settings and your Meta ad preferences. Declining these cookies will not stop you from using the website.
Some of our service providers and partners (including Google, Meta and OpenAI) are based outside the UK, including in the United States. Where personal data is transferred outside the UK, we rely on appropriate safeguards such as UK adequacy regulations, the International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses.
Under UK data protection law you have the right to:
To exercise any of these rights, email us at Info@dkro.co.uk. We will respond within one month. There is normally no charge.
We keep personal data only for as long as necessary for the purposes set out above. In practice:
We use appropriate technical and organisational measures to protect your personal data, including encryption in transit (HTTPS) and restricted access to our systems. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we take all reasonable steps to safeguard your information.
Our website and services are intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
Our website may link to third-party sites (for example, social media). We are not responsible for the privacy practices of those sites and encourage you to read their own privacy policies.
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
If you have a concern about how we handle your personal data, please contact us first so we can try to resolve it. You also have the right to complain to the UK's supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk or by calling 0303 123 1113.
See also our Terms & Conditions.